Privacy Policy

Privacy Policy

1.1 At Rocky Creek Designs we are committed to protecting your privacy and we comply with the data protection laws applicable to the EU & UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions.

1.2 When you place an order we need to know your name, e-mail address and delivery address and credit/debit card number and expiry date. This allows us to process and fulfill your order and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required.

1.3 Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We use the information collected from you to process orders and to provide a more personalized shopping experience. We may use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content.

1.4 We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending post mail and e-mails, analyzing data and processing credit card payments. We will only provide those companies the information they need to deliver such services and on the basis that they are prohibited from using that information for any other purpose. Rocky Creek Designs does not retain any personal credit card information.

1.5 With your permission we may from time to time send you offers for goods or services from Rocky Creek Designs, which we think you may find of interest.

1.6 When processing your order, the information provided will be subject to fraud prevention checks. For these purposes we may transfer your information to third parties.